Christopher & Banks Privacy Policy Last modified effective January 1, 2020

ATTENTION: PLEASE READ THIS CHRISTOPHER & BANKS INC. (“CHRISTOPHER & BANKS,” “WE,” THE “COMPANY” OR “CBK”) PRIVACY POLICY (“PRIVACY POLICY”), WHICH IS PART OF THE CBK TERMS OF USE (“TERMS OF USE”), CAREFULLY. THIS PRIVACY POLICY PERTAINS TO YOUR ACCESSING, DOWNLOADING, OR USING THE CHRISTOPHERANDBANKS.COM WEBSITE (THE “WEBSITE”), YOUR ACCESSING ANY ASSOCIATED CONTENT, SUCH AS EMAIL FEEDS OR OTHER RELATED SERVICES PROVIDED BY CHRISTOPHER & BANKS, INCLUDING ALL CONTENT AVAILABLE THROUGH THE WEBSITE, AND YOUR INTERACTIONS WITH US IN-STORE AT OUR CHRISTOPHER AND BANKS RETAIL LOCATIONS.

The Website is operated by Christopher & Banks, Inc., 2400 Xenium Lane North, Plymouth, MN 55441. This Privacy Policy describes the information collected through your (“Your”) use of the Website, how We use it, how We share it, how We protect it, and the choices You can make about Your information.

ATTENTION: PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE. ACCESSING OR USING THE WEBSITE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT ACCESS OR USE THE WEBSITE. By accessing or using the CBK website, You acknowledge (a) that You have read and understood this Privacy Policy; (b) that this Privacy Policy shall have the same force and effect as a signed agreement; and (c) that by agreeing to this Privacy Policy, You consent to receive notifications regarding security incidents to the email address We have on file for You.

Unless explicitly stated otherwise, any new features that augment or enhance the current Website shall be subject to this Privacy Policy.

Please review the Privacy Policy each time You use the Website. BY USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY. If We materially change this Privacy Policy, We will let You know by showing it to You again when You access the Website and sending an email notifying You of the changes to the email address We have on file for You.

I. Information We Collect

We collect information from You when You use the Website, contact or interact with us, and voluntarily provide us with Your comments and other content in connection with using the Website.

When You create an account and sign up for Friendship Rewards, We collect Your name, email address, and password. When You sign into Your account, We collect Your email address and password.

Our credit card application process is run by a third-party, Comenity Bank. When You apply for a Christopher & Banks Credit Account, We collect, on behalf of CBK and Comenity Bank, Your name, suffix, social security number, birthdate, annual income, address, email address, telephone number, alternate telephone number, and information related to authorized buyers. When You register Your Christopher & Banks credit card for online account access, We collect Your credit card account number, zip code, identification type (such as social security number, social insurance number, or alternate identification), and the last four digits of Your social security number, social insurance number, or alternate identification. When You sign in to access Your account, We collect Your username and password.

When You provide Website feedback, We may collect the topic of Your comment, Your comments about how We can improve, information related to Your rating regarding Your overall experience on the Website, as well as Your ratings regarding content, navigation, and products, information related to how likely You are to recommend the Website to a colleague or friend, information relating to Your primary reason for visiting the Website, information related to whether You were able to complete Your task, information related to whether You would like to be contacted regarding the feedback submitted, and Your email address. When You provide store feedback, We may collect Your city, state, or mailing code. When Your provide product feedback, We may collect Your overall rating, the topic of Your comment, Your comments about our products, information related to how likely You are to recommend our products to a friend or colleague, and Your email address.

When You write a review, We may collect Your overall rating, review title, review, photos You submit, information related to whether You would recommend the item to a friend, Your rating of the fit, information related to how often You shop with us, information related to whether You read product reviews online before purchasing the item, where You purchased the product, information related to best uses for the product, whether the product was purchased as a gift, how old You are, what Your fashion style is, Your nickname, location, and email address.

When You purchase a gift eCard, We collect the recipient’s name, recipient’s email address, Your gift message, Your name, and the dollar amount. When You redeem a gift card, We collect Your gift card number and card pin.

When You track Your order through the Website, We collect the order number and the order email address.

When You live chat with us, We collect Your name, email address, the subject of Your chat, and information related to whether You would like to discuss an existing order. When You contact us by email, We may collect Your name, email address, phone number, order number, information related to Your question, and any comments You may provide.

When You use the Website to find Your local Christopher & Banks, We collect Your location.

When You sign up as a publisher for our affiliate program, We collect Your company information (including country, legal entity type, business name, social security number, tax form, tax ID country, address, and telephone number), contact and account information (including name, email address, username, password, security question, and answer), primary website information (including website name, URL, date established, primary business model, unique visitors per month, page views per month, short description, primary category, gender, and age), payment threshold, and language preference.

When You request to receive Christopher & Banks Corporation financial information by email, We collect Your email address and information related to the types of notifications You would like to receive . When You listen to webcasts, We collect Your name, email address, company, and telephone number. When You request information We may collect Your name, email address, title, company, investor type, address, work telephone number, fax number, home telephone number, and comments.

When You place an order, We collect Your shipping method, shipping address, name, telephone number, billing address, email address, Friendship Rewards number, and credit card information (including type, name on card, credit card number, expiration date, and security code).

When You make purchases in-store, We may collect information such as Your name, telephone number, address, email address, information related to Your membership in our loyalty programs, birth month and date, and information related to Your submission of an application for a Christopher & Banks Credit Account.

If You apply for a job through the Careers Page, We may receive personal information related to Your application for employment. The job application process is run by a third-party service provider, iCims; information on third-party service providers is described in the Third-Party Service Providers and Business Partners section below.

You may use some portions of the Website without providing any personal information, though We automatically collect information regarding each user of our Website, including Your IP address, the domain name of Your Internet service provider, the Website features You use and the time of Your use, Your device information (e.g., device model and operating system version), and aggregated information that cannot be used to specifically identify You when You use the Website. Additional information collected is described in the Analytics and Cookies sections below.

We may collect information about You from third-party sources. The Website provides links to our Facebook, Instagram, Pinterest, Twitter, and YouTube pages. If You connect with these websites through the Website, We may receive personal information about You, including information related to actions You take within social plugins, such as share buttons.

We may additionally receive information about You from third-parties with whom We work to both acquire and provide marketing information. We work with several third parties in an effort to acquire new customers, obtain marketing data, and provide personalized email communications. From these third-party sources, We may receive Your name, mailing address, email address, email ID, information related to Your interactions with our emails (including Your opens, clicks, and unsubscribes), birth month, and information related to Your transactions and purchases (including Your preferred store, purchase history, and loyalty status).

We may additionally receive information about You through third-parties that We utilize to collect ratings and reviews of our products. When You submit a rating or review, We may receive Your nickname, location, and email address.

Finally, We may collect information about You from third parties with whom We work to issue Christopher & Banks credit card accounts and process payments. When We issue You a Christopher & Banks credit card, We do so in partnership with Comenity Bank. We may receive information about You from Comenity, including Your account number, name, address, the date on which You opened Your account, telephone number, birthdate, email address, application store number, application number, address change date, and card issue date. When You make a payment using Your Christopher & Banks credit card, We may receive information such as Your account number, name, and information related to Your transaction.

We may combine all of the information We collect from or about You and use it in the manner described in this Privacy Policy.

II. How We Use Your Information

We use the information that we collect for a variety of purposes, including:

  • The purposes for which You provided it;
  • To provide information and services to You;
  • To provide the products You ordered (including, but not limited to, confirming Your order, processing and shipping Your purchase, notifying You about updates to our Website, and providing You with additional information about our products);
  • To process returns;
  • To create or add to Your registered account;
  • To open a Christopher & Banks credit card account;
  • To collect and process employment applications;
  • To process and respond to Your inquiries and comments;
  • To process payment transactions (Your information will be used to submit Your payment information to our payment processor);
  • To display relevant advertising;
  • To send You information about Your relationship with us or about new projects or other information that We think You may find interesting;
  • To administer, operate, and improve the Website;
  • To personalize and enhance Your experience using the Website;
  • To send periodic emails. If You choose, the email address You provide may be used to send You occasional news, updates, related product or service information, etc. Note: If at any time You would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email;
  • To generate and review reports and data about our user base and Website usage patterns;
  • To analyze the accuracy, effectiveness, usability, or popularity of the Website;
  • To compile aggregate data for internal and external business purposes;
  • To prevent fraud and abuse of the Website and to otherwise protect users and visitors and our business; and
  • To perform other business activities as needed, or as described elsewhere in this Privacy Policy.
  • As explained elsewhere in this Privacy Policy, personal information We collect may be processed by our partners in providing services related to the Website (such as administration services, technical services relating to the maintenance, servicing, and upgrading of software, hosting services, customer service, data migration services, and analytical services, among others).

III. How Your Information is Disclosed

Information may be disclosed to third parties in accordance with our Privacy Policy. Please note that a user may choose not to share certain information as described in the Analytics section below.

A. Third Party Service Providers and Business Partners. We may use third-party service providers and business partners to perform functions in connection with the Website, such as marketing, site analytics, relationship management, functions related to analyzing and improving the Website usefulness, reliability, user experience, and operation, storing data, and as otherwise described in this Privacy Policy. We also may share Your personal information with these providers and partners for their direct marketing and promotional purposes and so they can provide services to You.

Advertising Providers

We may share Your information with third-party service providers and business partners to perform functions in connection with advertising.

  • Criteo. We use Criteo to track user behavior across our Website to improve our platform and monitor sales performance. Criteo is also a retargeting platform to provide our ads across other websites using cookies or other tracking technologies. Criteo may collect data related to Your browsing history, including Your searches and the products You view, purchase, or place in Your cart, information related to Your device (e.g., device type, operating system, and version), non-precise information related to Your location, Your browser type, the date and time of Your engagement with the Website, Your IP address, technical users IDs, and/or a hash of Your CRM ID or of Your email address. Information may be shared with Criteo for the purposes of cross-device linking. For more information, please visit Criteo's privacy policy at: https://www.criteo.com/privacy/. To disable Criteo services on Your internet browser, please visit https://www.criteo.com/privacy/disable-criteo-services-on-internet-browsers/.
  • Facebook Business Tools. We use Facebook Business Tools (formerly known as Facebook Custom Audience) and the associated Facebook Pixel to analyze user activity on our Website for remarketing and behavioral targeting. Facebook Business Tools link the activity of this Website with the Facebook advertising network using customer lists and the Facebook Pixel. When We upload audience lists to the Facebook platform to target retained or lapsed customers, We use these customer lists to create “look-alike” audiences, meaning individuals who resemble our existing customers for the purposes of acquisition. The Facebook Pixel is triggered to establish a connection with the Facebook servers when You perform certain activities on the Website. Facebook links the information with Your personal Facebook user account, and allows us to display Facebook ads to Facebooks users who have visited our Website, or Facebook users who share certain characteristics with visitors to our Website. Facebook may track Your activity over time and across websites. For more information about the data Facebook collects, please visit Facebook’s data policy at: https://www.facebook.com/about/privacy/update. For specific information about Facebook Pixel, please visit: https://www.facebook.com/business/help/651294705016616. While You can opt out of the collection and use of Your information for targeted advertising, You must be logged into Facebook to do this. Please visit: https://www.facebook.com/settings?tab=ads to opt out.
  • Google AdWords Conversion. We use Google Adwords Conversion to track user behavior after they interact with our ads (i.e., conversions). When a user clicks on our ads, a temporary cookie is placed on their computer. Google’s system recognizes the cookie through a conversion tracking tag, or code snippet, that We placed on the Website. When users complete an action We define, such as purchasing a product, Google records a conversion. For more information, please visit Google’s privacy policy at: https://policies.google.com/privacy?hl=en-US.
  • Microsoft Advertising (Formerly Bing Ads). We use Microsoft Advertising and Universal Event Tracking to track what You do after You click on one of our ads and to engage in remarketing. As part of those activities, end user tracking and data sharing with third parties for the purposes of marketing and advertising occurs on the Website. Microsoft Advertising may collect information related to Your interests, activities, purchases, location, Your search queries, the content You view, Your IP address, and Your advertising ID. To opt out of interest-based advertising, please visit: http://optout.networkadvertising.org/?c=1, or http://www.aboutads.info/. For more information on what Microsoft Advertising will collect, please visit the Microsoft privacy policy: https://privacy.microsoft.com/en-us/PrivacyStatement.

Customer Relations Management Platforms

We may share Your information with third-party service providers and business partners to perform functions in connection with customer relations.

These third-party customer relations management platforms may collect Your name, telephone number, email address, password, address, month and day of birth, Friendship Rewards number, gift card number and pin number, credit card number, expiration date, SVV, promotion code, details related to Your purchases (including product details, size, price, and tender details), information related to loyalty rewards, and other information relevant to customer engagements.

Customer Service and Ratings and Reviews Providers

We may share Your information with third-party service providers and business partners to perform functions in connection with providing customer service, including enabling You to chat with a customer representative, provide feedback, track Your order, and write a review.

These third-party providers and business partners may collect Your information, including Your name, billing name, mailing address, shipping address, billing address, email address, telephone number, order ID, order value, information related to Your orders, payment account information, operating system name and version, IP address, geolocation, session URL, browser type and version, the Website pages You visit, the time and date of Your engagement with the Website, and any other information You voluntarily provide, including ratings, reviews, and questions.

Location Services Providers

We may share Your information with third-party service providers and business partners to perform functions in connection with location services, including helping You find Your local Christopher & Banks.

These location services providers may collect Your information, including Your location, IP address, device and browser information, operating system, the content, date, and time of the request, and usage data.

Marketing Providers

We may share Your information with third-party service providers and business partners to perform functions in connection with marketing, including licensing prospect lists, acquiring customers, sending personalized email communications, deploying and managing marketing tags, optimizing our marketing efforts, personalizing Your experience, tracking conversions, and participating in affiliate marketing.

These third-party marketing service providers and business partners may collect Your information, including Your name, address, telephone number, email address, IP address, occupation, information related to Your interests and hobbies, information related to Your shopping preferences, transactions, and purchases (including the products You view, place in Your cart, and purchase on the Website, information related to the quantity, price, and purchase ID of the products You place in Your cart and purchase on the Website, Your preferred store, purchase history, and loyalty status), information related to whether You own CBK private label credit or loyalty cards, demographic information (such as age, gender, marital status, income range, and birth month), information obtained from marketing opt-in lists, consumer surveys, or other publicly-available information, location information, information related to tag firing, cookie ID, device information (such as browser, device type, and operating system), information related to Your online behavior (such as information related to the advertisements You click on or view, the websites and content areas You interact with, and the dates and times of those interactions, the web searches You use to locate and navigate to websites, and Your opens, sends, and clicks), and information inferred on the basis of the information collected from Your activity on the Website, search terms You enter through Your browser, and information associated with cookies, including postal code, country, state, time zone, weather, temperature, heat index, wind chill, and proximity to our retail and shipping locations.

Social Media Platforms

We maintain CBK accounts with Facebook, Instagram, Pinterest, Twitter, and YouTube.

  • Facebook. By clicking on the Facebook button on the Website, You will be automatically transported to the official Facebook Page for CBK, https://www.facebook.com/ChristopherandBanks?ab=stay_connected:facebook.
  • Instagram. By clicking on the Instagram button on the Website, You will be automatically transported to the official Instagram Page for CBK, https://www.instagram.com/christopherandbanks/?ab=stay_connected:instagram.
  • Pinterest. By clicking on the Pinterest button on the Website, You will be automatically transported to the official Pinterest Page for CBK, https://www.pinterest.com/cbcjbanks/.
  • Twitter. By clicking on the Twitter button on the Website, You will be automatically transported to the official Twitter Page for CBK, https://twitter.com/CBanksStyle?ab=stay_connected:twitter.
  • YouTube. By clicking on the YouTube button on the Website, You will be automatically transported to the official YouTube Channel for CBK, viewable at: https://www.youtube.com/channel/UCoGJS--Vny4NLC4AKx67O6w?ab=stay_connected:youtube. YouTube may collect information related to location, browser and device information, websites visited, queries searched, ads viewed, and videos watched, in addition to user names and other account information. For more information, please visit Google’s privacy policy at: https://policies.google.com/privacy.

B. Payment Processing. Any payment information You provide through the Website may be shared with and may be stored by our credit card processor, Worldpay, and is subject to its privacy policy. You may review Worldpay's privacy policy at https://www.fisglobal.com/privacy. Additionally, any payment information You provide through the Website, including Your name, postal address, telephone number, email address, payment card number, or other financial account information, may be shared with and may be stored by our payment processor, PayPal, and is subject to its privacy policy, including in the case of data breach. For more information on PayPal, please review its privacy policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

C. Banks or Commercial Finance Companies. We use Comenity Bank to issue Your Christopher & Banks credit card account. Comenity Bank may receive Your social security number and income, account balances and transaction history, credit history and credit scores. For more information, please visit the Comenity privacy policy at: https://c.comenity.net/christopherandbanks/common/privacy/FinancialPrivacy.xhtml.

D. Job Openings. We use a third-party service provider, iCims, to collect information on the Careers Page.

If You are interested in pursuing career opportunities with Christopher & Banks, You can review and apply for job openings listed in an online job board. If You elect to proceed, You will be seamlessly linked to a website maintained by iCims. We encourage You to read the iCims privacy policy, available at https://www.icims.com/legal/privacy-policy/, before providing any personal information.

When You submit an application for employment, iCims may collect, among other things, Your name, email address, password, address, telephone number, signature, driver’s license number or state identification card number, information related to You legal right to work in the U.S., information related to Your work history, evaluations, membership in professional organizations, professional certifications, references, and publicly-available social media activity.

The personal information that You submit to iCims while online may be accessed and downloaded by Christopher & Banks professionals located in the U.S., and used for evaluating Your qualifications for the job for which You have applied and other jobs that may suit Your experience and qualifications. For more information, please visit the iCims privacy policy, available at: https://www.icims.com/legal/privacy-policy/.

E. Business Changes. Our record of all Your information is an asset of ours and belongs to us. In the event of a sale, merger, bankruptcy, dissolution, liquidation, corporate reorganization, grant of a security interest, or similar transaction involving some or all of our business, We may share with or transfer Your information to the buyer, creditor or successor entity. Because one of the purposes for which Christopher & Banks collects, uses and/or discloses Your information is the operation of its business, in the event that all or part of the assets of Christopher & Banks are sold to a new owner, all information, or that part of the information associated with the assets being sold, will be transferred (disclosed) to the new owners, subject to applicable laws. We may also continue to retain a copy of the information that is sold or transferred for our continued use.

F. Affiliates. We may also share Your information with our affiliates for purposes consistent with this Privacy Policy. Our affiliates will be required to maintain that information in accordance with this Privacy Policy.

G. Investigations and Law. We may disclose information about You to third parties if We believe that such disclosure is necessary to:

  • Comply with the law or guidance or cooperate with government or law enforcement officials or private parties;
  • Investigate, prevent, or take action regarding suspected illegal activities, suspected fraud, the rights, reputation, safety, and property of CBK, our users, or others, or violations of our policies or other agreements with us;
  • Respond to claims and legal process (for example, subpoenas); and/or
  • Protect against legal liability.

H. Aggregated Information. We may share aggregated information relating to users of the Website with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.

I. Analytics. We use third-party analytics tools to better understand who is using the Website and how people are using it. These tools may use cookies and other technologies to collect information about Your use of the Website and Your preferences and activities. These tools collect information sent by Your device or the Website and other information that assists us in improving the Website, such as information related to Your device (including device type and operating system), Your IP address, location information, internet service provider, information related to Your browsing behavior (including the web pages You visit, the date and time of Your visits, and other clickstream data), cookie IDs, zip code, information related to Your purchases (such as product details, size, price, and tender type), information related to Your preferences (including store and size), information related to Your attributes (such as whether You hold a Christopher & Banks credit card), and Your loyalty tier. This information may be used to analyze and track data, determine the popularity of certain content, and better understand Your online activity, among other things.

We use Google Analytics to better understand who is using the Website and how people are using it. Google Analytics uses cookies to collect and store information, such as Website pages visited, places where users click, time spent on each Website page, Internet Protocol address, type of operating system used, language preference, location-based data, device ID, search traffic, gender, and age. We use this information to improve the Website and as otherwise described in this Privacy Policy. Please see: https://policies.google.com/technologies/partner-sites for information about how Google Analytics uses this information, and visit: https://tools.google.com/dlpage/gaoptout for information about the Google Analytics Opt-out Browser Add-on. Google may track activity over time and across websites.

We use Adobe Analytics to perform web analytics, including analyzing the effectiveness of our content and the ways in which You interact with and navigate through the Website. Adobe Analytics may collect information related to Your activities on the Website (such as the webpages You visit), information related to Your web browsing activity, the URL of the webpage that directed You to the Website, the search query that led You to the Website, information related to Your web browser and device (including operating system, device type, browser type, display settings, advertising identifier, and connection speed), Your IP address, location information, information related to Your social media profiles, information You provide on the Website, information related to Your engagement with our ads, and information related to products You have either purchased or placed in Your shopping cart. To opt out of the collection or use of Your personal information, or to opt out of interest-based advertising, please visit: https://www.adobe.com/privacy/opt-out.html. For more information on the information Adobe Analytics will collect, please visit: https://www.adobe.com/privacy/experience-cloud.html.

J. Cookies and Other Tracking Technologies

We, along with third parties, use cookies, local storage objects, Web beacons, and other technologies. These technologies are used for tracking, analytics, and personalization and optimization of the Website.

Cookies are small files that are transferred to and stored on Your computer through Your Web browser (if You allow it) that enable the website’s or service provider’s system to recognize Your browser and capture and remember certain information. You can instruct Your browser to stop accepting cookies. But, if You do not accept cookies, You may not be able to use all portions of all functionality of the Website.

  • Persistent cookies remain on the visitor’s computer after the browser has been closed.
  • Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when he/she closes the browser software.

Flash cookies (also known as local shared objects) are data files that can be created on Your computer by the websites You visit, and are a way for websites to store information for later use. Flash cookies are stored in different parts of Your computer from ordinary browser cookies. You can disable the storage of flash cookies. For additional information about managing and disabling flash cookies, please visit: http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

Web beacons are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data. You can disable the ability of web beacons to capture information by blocking cookies.

We use cookies and other tracking technologies to help us understand and save Your preferences and interests, so We can personalize Your future visits and compile aggregate data about Website traffic and Website interaction to offer better Website experiences and tools in the future.

Some of our business partners, such as our analytics providers and advertising networks, also use cookies and other tracking technologies on our Website, some of which may track users across websites and over time.

IV. Security

We implement a variety of security measures to protect the safety of Your personal information when You enter, submit, or access Your personal information. Please keep Your account password secure to help ensure the safety of Your personal information.

While We take reasonable measures to protect the information You submit via the Website against loss, theft, and unauthorized use, disclosure, or modification, We cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Website may not be secure. You should use caution whenever submitting information through the Website and take special care in deciding which information You provide us.

We cannot guarantee that transmissions of Your personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our partners. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS, OR CAUSES BEYOND OUR CONTROL.

If you use the Website outside of the United States, You consent to having Your data transferred to the United States.

V. Data Retention Policy, Managing Your Information

We will retain Your information for as long as You use the Website and for a reasonable time thereafter. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. We may retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and/or for the period required by laws in applicable jurisdictions. Please note that some or all of the information We have collected may be required for the Website to function properly.

VI. Links to Other Websites or Applications

This Privacy Policy applies only to the Website. The Website may contain links to other websites or apps or may forward users to other websites or apps that We may not own or operate and to which this Privacy Policy does not apply. The links from the Website do not imply that We endorse or have reviewed these websites or apps. The policies and procedures We describe here do not apply to these websites or apps. We neither can control nor are responsible for the privacy practices or content of these websites or apps. We suggest contacting these websites or app providers directly for information on their privacy policies. Nonetheless, We seek to protect the integrity of the Website and welcome any feedback about these linked websites and mobile applications.

VII. Your Choices Regarding Your Information

You have choices regarding the use of information by the Website.

  • Changing Your Information – To change Your information, You may email us at privacy@christopherandbanks.com. You may also change Your information in-person at one of our retail locations.
  • Closing Your Account - You may close Your account by contacting us at privacy@christopherandbanks.com. If the email account associated with Your email address is not active, We may close Your account without notice.

VIII. Information Collected From Other Websites and Mobile Applications and Do Not Track Policy

Your browser or device may offer You a “Do Not Track” option, which allows You to signal to operators of websites, web applications, mobile applications, and services (including behavioral advertising services) that You do not wish such operators to track certain of Your online activities over time and/or across different websites or applications. The Website does not support Do Not Track requests at this time, which means that We or our analytics providers or other third parties with which We are working may collect information about Your online activity both during and after Your use of the Website.

IX. Children

The Website is not intended for children under 18 years of age, and We do not target any individuals under the age of 18. We do not knowingly collect personal information from an individual under age 18. If You are under the age of 18, please do not submit any personal information through the Website. If You have reason to believe that We may have accidentally received personal information from an individual under age 18, please contact us immediately at privacy@christopherandbanks.com.

X. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this Privacy Policy periodically, and especially before You provide any information. This Privacy Policy was made effective on the date indicated above.

XI. How to Contact Us

Please feel free to contact us by email at privacy@christopherandbanks.com, or by writing us at Christopher & Banks, Inc., ATTN: Privacy Officer, 2400 Xenium Lane North, Plymouth, MN 55441, if You have any questions about this Privacy Policy.

XII. Your Nevada Privacy Rights

Senate Bill No. 220 (May 29, 2019) amends Chapter 603A of the Nevada Revised Statutes to permit a Nevada consumer to direct an operator of an Internet website or online service to refrain from making any sale of any covered information the operator has collected or will collect about that consumer. You may submit a request pursuant to this directive by emailing us at privacy@christopherandbanks.com. We will provide further information about how We verify the authenticity of the request and Your identity.

XIII. Your California Privacy Rights

Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes, and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at privacy@christopherandbanks.com, or by writing us at Christopher & Banks, Inc., ATTN: Privacy Officer, 2400 Xenium Lane North, Plymouth, MN 55441.

CCPA Supplement for California Residents

California residents have the right to:

  • Request that We disclose, free of charge (unless Your requests are manifestly unfounded or excessive), the categories and specific pieces of personal information that We have collected in the preceding 12 months. To exercise this right, You must provide a verifiable consumer request by either calling us at 800-941-9004, or by emailing us at privacy@christopherandbanks.com.
  • Request that We delete personal information about You that We may have collected. To exercise this right, You must provide a verifiable consumer request by either calling us at 800-941-9004, or by emailing us at privacy@christopherandbanks.com.
  • Request that, for personal information that We have collected in the preceding 12 months, We disclose, free of charge (unless Your requests are manifestly unfounded or excessive), the categories of personal information that We have collected about You, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom We share personal information, and the specific pieces of personal information We have collected about You. To exercise this right, You must provide a verifiable consumer request by either calling us at 800-941-9004, or by emailing us at privacy@christopherandbanks.com.
  • Request that, for personal information that We have sold or disclosed for a business purpose in the preceding 12 months, We disclose, free of charge (unless Your requests are manifestly unfounded or excessive), the categories of personal information that We have collected about You, the categories of personal information that We have sold about You, the categories of third parties to whom the personal information was sold (by category or categories of personal information for each category of third parties to whom the personal information was sold), and the categories of personal information that We have disclosed about You for a business purpose. To exercise this right, You must provide a verifiable consumer request by either calling us at 800-941-9004, or by emailing us at privacy@christopherandbanks.com.
  • Direct us, at any time, not to sell Your personal information. We may sell Your personal information within the meaning of the California Consumer Privacy Act of 2018 (“ CCPA ”). Under the CCPA, “sell” means sell, rent, release, disclose, disseminate, make available, transfer, or otherwise communicate orally, in writing, or by electronic or other means a consumer’s personal information by the business to another business or a third party for monetary or other valuable consideration. The law contains exceptions to this definition which may limit how We respond to your direction. To exercise this right to opt out, You may call us at 800-941-9004 or email us at privacy@christopherandbanks.com. You will not need to create an account to exercise this right.
  • Affirmatively authorize us to sell Your personal information if You are between 13 and 16 years of age. Notwithstanding the above right to direct us not to sell Your personal information, We cannot sell your personal information, if You are between 13 and 16 years of age, unless You have affirmatively authorized the sale of Your personal information. To exercise this right to opt in, You will not need to create an account. We do not target individuals under the age of 18.

We may not discriminate against You because You exercised any of Your rights under the CCPA, including, but not limited to, by:

(A) Denying goods or services to You.

(B) Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.

(C) Providing a different level or quality of goods or services to You.

(D) Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.

However, nothing prohibits us from charging You a different price or rate, or from providing a different level or quality of goods or services to You, if that difference is reasonably related to the value provided to us by Your data.

We offer various financial incentives, including those associated with signing up for our Friendship Rewards program, participating in our sweepstakes or contests and signing up for our private label Christopher & Banks credit card.

Our Friendship Rewards Program and our Christopher & Banks credit card both offer California residents the opportunity to earn rewards (and save money) when they shop. By signing up for these reward programs, California residents earn benefits, such as a welcome bonus, points per $1 spent, no annual fees, free standard shipping with every order of $35 or more, $10 reward certificates when they earn 2,500 points, and special offers during the month of Your birthday

When California residents sign up for Friendship Rewards, we collect identifiers such as their name, email address, and password.

When California residents apply for a Christopher & Banks Credit Account, we collect identifiers such as their name, suffix, social security number, birthdate, annual income, address, email address, telephone number, alternate telephone number, and information related to authorized buyers.

California residents can opt in to these financial incentives by signing up on the Website or in-store. However, California residents may withdraw from the financial incentives at any time.

To the extent that anything in this Supplement for California Residents conflicts with the Privacy Policy, this Supplement for California Residents shall govern.

Categories of Personal Information Collected in the Last 12 Months Purposes for Which Personal Information Will be Used

Identifiers such as real name, postal address, unique personal identifier, online identifier, IP address, email address, account name, social security number, birthdate, and password

Processing or fulfilling orders and transactions; providing advertising or marketing services; providing analytic services; creating, maintaining, and servicing accounts; providing customer service (including collecting customer feedback); verifying customer information; providing financing (including determining eligibility for our private label credit card); processing payments; collecting and processing job applications; collecting product reviews; undertaking internal research for technological development and demonstration; notices regarding marketing promotions or offers

Personal information such as telephone number, age, gender, income status, bank account number, credit card number, debit card number, or other financial information (including private label credit card status and annual income)

Processing or fulfilling orders and transactions; providing advertising or marketing services; providing analytics services; providing financing (including determining eligibility for private label credit card); processing payments; collecting and processing job applications; undertaking internal research for technological development and demonstration; notices regarding marketing promotions or offers

Commercial information, including records of products purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, such as loyalty information implicating certificates, points, status, and history, and rewards and gift card numbers

Processing or fulfilling orders and transactions; providing advertising or marketing services; providing analytic services; undertaking internal research for technological development and demonstration

Internet or other electronic network activity information, including browsing history, search history, information regarding your interaction with an Internet website, application, or advertisement, and information regarding your browser, device, and operating system

Processing or fulfilling orders and transactions; providing advertising or marketing services; providing analytic services; maintaining and servicing accounts; providing customer service (including collecting customer feedback); verifying customer information; undertaking internal research for technological development and demonstration; notices regarding marketing promotions or offers

Geolocation information

Processing or fulfilling orders and transactions; collecting product reviews; providing customer service (including collecting customer feedback); providing advertising or marketing services; providing analytics services; undertaking internal research for technological development and demonstration

Audio, electronic, visual, thermal, or olfactory information

Providing advertising or marketing services; providing analytic services

Professional or employment-related information

Collecting and processing job applications

Inferences drawn from your personal information to create a profile reflecting your preferences, characteristics, predispositions, behavior, etc.

Providing advertising or marketing services; providing analytic services

Categories of sources from which personal information is collected

Bank or Commercial Finance Companies

Consumers

Consumer Data Resellers

Mulitouch Attribution Models and Customer Data Platforms

Categories of third parties with which We share personal information

Advertising/Marketing Providers

Affiliate Marketing Partners

Analytics Providers

Bank or Commercial Finance Companies

Content Management System Providers

Customer Relations Management Platforms

Customer Service Providers

Location Services

Payment Processors

Social Media Platforms

Third-Party Plug-in Providers

Video Hosting Companies

Categories of personal information that We have sold in last 12 months

Identifiers such as real name, postal address, unique personal identifier, online identifier, IP address, email address, account name, social security number, birthdate, and password

Personal information such as telephone number, bank account number, credit card number, debit card number, or other financial information (including private label credit card status and annual income)

Commercial information, including records of products purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, such as loyalty information implicating certificates, points, status, and history, and rewards and gift card numbers

Internet or other electronic network activity information, including browsing history, search history, information regarding your interaction with an Internet website, application, or advertisement, and information regarding your browser, device, and operating system

Geolocation information

Audio, electronic, visual, thermal, or olfactory information

Inferences drawn from your personal information to create a profile reflecting your preferences, characteristics, predispositions, behavior, etc.

Categories of personal information that We have disclosed for business purposes in last 12 months

Identifiers such as real name, postal address, unique personal identifier, online identifier, IP address, email address, account name, social security number, birthdate, and password

Personal information such as telephone number, bank account number, credit card number, debit card number, or other financial information (including private label credit card status and annual income)

Commercial information, including records of products purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, such as loyalty information implicating certificates, points, status, and history, and rewards and gift card numbers

Internet or other electronic network activity information, including browsing history, search history, information regarding your interaction with an Internet website, application, or advertisement, and information regarding your browser, device, and operating system

Geolocation information

Professional or employment-related information