Christopher & Banks Store Closings


All Christopher & Banks and CJ Banks stores are now closed. We have updated several of our store policies and programs.

These changes are addressed below:

General Information

Friendship Rewards Program

Q: I have a Gift Card, how can I redeem it?

  1. We are no longer issuing new Gift Cards. At this time, we will continue to accept Gift Cards and Merchandise Credits online.

Q: What is your new return and exchange policy?

  1. Purchases made in store will not be accepted for returns or exchanges. Purchases made online can continue to be returned online.

Friendship Rewards Program

Q: I am a Friendship Rewards Member, will my reward certificate remain valid?

  1. Non-expired reward certificates will be valid through 2/28/21 online.

Q: Will you be issuing me new points or rewards?

  1. No. We have ceased issuing new points and new rewards as of 1/14/21.

Q: Can I open a new Christopher and Banks Private Label Credit Card?

  1. No. Customers cannot open a new Christopher and Banks private label card or continue to purchase items using their existing card.

Q: Can I continue to pay my Christopher and Banks card balance in store?

  1. Christopher and Banks stores are no longer open. You can continue to pay your bill either online or by mail.

Q: What about other Promotions and Discounts?

  1. All store promotions or coupons are no longer valid. Online promotions and discounts will be displayed on the website and in email.