Contact Us


Providing you with exceptional customer service is our commitment. We want to make sure you have a shopping experience that is easy and enjoyable. If at any time you have questions or concerns please contact us.

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Christopher & Banks strives to ensure that individuals with disabilities can shop easily on our website and access all of our digital offerings. If you are having trouble accessing or if you have other feedback about the accessibility of our website, please contact Customer Service by phone at 1-800-890-9601, by email at, or by mail at Christopher & Banks, Inc., Customer Service, 2400 Xenium Lane North, Plymouth, MN 55441.

by phone

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Our Customer Service Associates are available daily from 6 a.m. to 11 p.m. CST. You can reach them by calling 1-800-890-9601.
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Customer Service Associates are available Monday-Saturday excluding holidays from 7 a.m. to 8 p.m. CST. You can reach them by calling 1-888-774-8661 (TDD/TTY: 1-800-695-1788).

by mail

For Investor, Corporate or Retail Store Questions

Please mail only investor, corporate or retail store related questions or comments to this address:

Christopher & Banks, Inc.

Customer Service

2400 Xenium Lane North

Plymouth, MN 55441