Customer Service

Here you will find answers to your questions about shopping at our online store, your order, payment options and more. Simply select from the categories below for you complete information.

  • Privacy Policy

    At Demandware, we respect the privacy of our customers and the visitors to our website. This statement describes the current information gathering, sharing and privacy practices for our website, Read more

  • Checkout

    When you are ready to complete your purchase, simply go to Checkout and follow these steps to place your order: Read more

  • FAQs

    Many of customers share the same questions and concerns regarding orders, the capturing and storage of personal information, shipping methods and shipping charges. Here are a list of the most common questions and answers provided for customers. Read more

  • Valid Payment Methods

    Payment for all goods must be by credit or debit card. We accept payment with: VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER. Read more

  • Security Policy

    At Christopher & Banks, we know that keeping your credit card information secure is important to you. That makes it very important to us. We use Secure Socket Layer (SSL) 128bit encryption technology to protect your online information. Read more

  • Information About Shipping

    We shall endeavour to dispatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. Read more

  • Information About Shipping

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  • Information About Shipping with Shop Runner info included

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