Contact Us

Providing you with exceptional customer service is our commitment. We want to make sure you have a shopping experience that is easy and enjoyable. If at any time you have questions or concerns please contact us.

Live Chat

To engage with Christopher & Banks customer service via live chat, click here.

Email

To send an email to Christopher & Banks using our on-line email form, click here.

By Phone
  • Online Order Support

    Our Customer Service Associates are available daily from 6 a.m. to midnight CST. You can reach them by calling 1-800-890-9601.

  • Corporate or Retail Store Questions

    You may reach our corporate office Monday through Friday (excluding holidays) from 8 a.m. to 5 p.m. CST by calling 1-763-551-5000.

  • Christopher & Banks Credit Card Support

    For questions regarding your Christopher & Banks Credit Card account, Customer Service Associates are available Monday - Saturday (excluding holidays) from 7 a.m. to 8 p.m. CST. You can reach them by calling 1-888-774-8661.

By Mail

For Investor, Corporate or Retail Store Questions

Please mail only investor, corporate or retail store related questions or comments to this address:

  • Christopher & Banks, Inc.
  • Customer Service
  • 2400 Xenium Lane North
  • Plymouth, Minnesota 55441