Contact Us

Providing you with exceptional customer service is our commitment. We want to make sure you have a shopping experience that is easy and enjoyable. If at any time you have questions or concerns please contact us.

screen reader icon

Christopher & Banks strives to ensure that individuals with disabilities can shop easily on our website and access all of our digital offerings. If you are having trouble accessing www.christopherandbanks.com or if you have other feedback about the accessibility of our website, please contact Customer Service by phone at 1-763-551-5000, by email at cbkcs@christopherandbanks.com, or by mail at Christopher & Banks, Inc., Customer Service, 2400 Xenium Lane North, Plymouth, MN 55441.

by phone

Customer Service icon

ONLINE ORDER SUPPORT

Our Customer Service Associates are available daily from 6 a.m. to 11 p.m. CST. You can reach them by calling 1-800-890-9601.
Customer Service icon

CORPORATE OR RETAIL
STORE QUESTIONS

You can reach us by calling 1-763-551-5000. Our corporate offices are open Monday - Thursday 8 a.m. to 5 p.m. and Friday 8 a.m. to 1:30 p.m. CST. Our offices are closed weekends and holidays.
Credit Card icon

CHRISTOPHER & BANKS
CREDIT CARD SUPPORT

Customer Service Associates are available Monday-Saturday excluding holidays from 7 a.m. to 8 p.m. CST. You can reach them by calling 1-888-774-8661.

by mail

For Investor, Corporate or Retail Store Questions

Please mail only investor, corporate or retail store related questions or comments to this address:

Christopher & Banks, Inc.

Customer Service

2400 Xenium Lane North

Plymouth, MN 55441